Strategic planning services to build an actionable plan in 90 days. Guaranteed.

Our strategic planning services have perfected a method that builds great strategic plans to help you achieve your goals. Guaranteed, or your money back.

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Strategic planning services delivered by expert consultants.

Leading and growing an organization is a huge responsibility – we're here to help you achieve that growth with a great strategy and implementation approach that actually works. We promise you won't find another team of expert consultants with the real-world, in-the-trenches, front-and-center planning experience to help you build a plan and make sure it gets implemented the first time. Here's why our strategic planning services stand out from the crowd

We've built 1000s of plans.

Every plan framework, every size plan, always implementation-ready. We have 20 years of planning experience. Business fads come and go, but good strategy stands the test of time.

We're running more than 300 strategy execution cycles right now.

We stand up implementation processes that are sticky, consistent, and lightweight. We promise you'll never launch and leave your plan.

We help you overcome the hurdles and obstacles to build a great plan.

for nearly two decades. We have seen the hurdles, know how to avoid them, and guide you through the entire planning process to build a great plan the first time.

Our Strategy And Planning Services Offerings

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Project Discovery

We work with your implementation team members and primary business stakeholders to completely understand your business goals and requirements. We get started with the work only after all stakeholders are in agreement with the extent of detail and completeness of the business requirements.

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Business Requirements Analysis

Get the expert guidance you need to understand the customer's constantly evolving buying journey, CX landscape, and requirements. Give your team a chance to work with someone who fully understands and factors these variables into the planning process to make it very specific to your business requirements.

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Technology Landscape Analysis

Based on a thorough understanding of your business requirements, our architects will further analyze your technology landscape and needs. On the basis of the technology selection, we will propose the best approach to add them into your technology landscape.

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Prioritizing Based on Need and Value

In working with your stakeholders, we help you identify, prioritize, and focus on your critical business requirements first so that you are ready to make the most of your CX investments.

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Goal Setting

We convert a good strategy and planning into a road-map, which can withstand the scrutiny of ROI analysis and maintain momentum through performance measurement and achievable goals.

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Customer Experience Architecture

Knack Systems’ team of solution architects have served varied industries and bring with them experience of several years of developing and successfully delivering a solid customer experience architecture for our large global customers.